Managing Administrative Tasks

• Schedule appointments, calls, interviews and consultations

• Set up and manage calendars 

• Maintain inbox zero

• Screen/answer emails

• Enter contacts and information and manage client database

• Order supplies, equipment and business gifts

• Client invoicing and follow up on outstanding invoices

• Assistance with client on-boarding and off-boarding

• Communication with clients and partners regarding projects, budgets and turnaround times

• Research new apps and software when a change is required

• Update/monitor software subscriptions 

• Set up and send out client contracts 

• Expense report management

• Create PDFs, workbooks, CVs, freebie downloads

• Set up email auto-responders  

• Create landing pages 

• Create email filters  

• Organize Dropbox/Google Drive 

• Set up integrations and automations between apps and platforms

• Manage membership

• Arrange quotes and budgeting for projects 

• Schedule newsletters and general emails

• Internet research 

• Systematize and organize files and SOPs

• Create and manage reports, documents, application forms, surveys, spreadsheets, presentations and slides

• HR support, running recruitment process, CV scanning, managing job applications and interviews

Technology Set Up

• Select and set up your client database using a CRM

• Set up cloud based file sharing

• Application training

• Password management

• Set up/training on screen sharing applications

• Domain purchasing (url) and set up

• Email set up

• Migration and set up for a new email platform

• Set up/training on electronic signature platforms 

Marketing and Communications

• Create, format and publish your newsletter

• Custom designed email signatures

• Custom designed slide and presentation templates

• Auto-responder creation

• Customer surveys

• Website review and critique for improvements

Social Media Management

• Set up and update social media accounts

• Manage social media scheduling and content re-purposing 

• Create social media graphics, feed posts, carousels, stories, videos and cover photos

• Search for and/or edit photos used in social media

• Manage hashtag research and strategy

• Social media engagement and interactions with followers

• Manage social media inboxes

• Prepare monthly social media reports

Product Promotion and E-Commerce

• Online shop set up

• Payment integration with websites/acceptance of credit cards online

• Create and manage discounts and deals

• Create and set up affiliate (referral) marketing programs for your products

• Create electronic products for sale on your website

• Set up sales pages on your website to sell products

• Send out email broadcasts to your customer database announcing/promoting products

Website/Blog

• Website updates

• Add testimonials to websites

• Set up automated appointment scheduling and link your calendar to your website

• Add video, images and audio files to your websites

• Format and upload blog posts

• Set up formatting, links, and images for blog posts

• Upload videos and workshops onto courses/membership sites 

Podcast

• Podcast updates

• Edit, format and publish your podcast

• Set up automated podcast scheduling to different platforms

• Link your podcast episodes to your website

• Create podcast artwork

• Create social media podcast posts